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A Successful RPA Implement

Culture Adoption

  • Active Executive-level RPA sponsor
  • Strong and operationally efficient Robotics Operating Model
  • Dedicated Change management teams

IT Engagement

  • Onboard IT function early-on to convey strong governance
  • IT will ensure requirements for security, scalability, auditability, business recovery and change management are prperly met will

In house RPA capability

  • RPA is a strategic capability
  • RPA aims to evolve, leverage scale and increase business value

Companies’ Operating Model Evolution

Centralize process

(Shared Servcies)

Outsourced Process

(BPO, ITO)

Globally Standerdized
process

(GBS)

Partially Automated
Process

(Through Scripting, BPM)

Automated Process

(Through Enterprise RPA)

Automated process

(Through Coginitive, AI)

Service
delivery

Documen-
tation

Lock of Buy-
ing

Culture

Main
Inhibition

image

Attand Robot

  • Assist human operators.
  • Triggered manually and running locally.
  • Fit for manual, repetitive, rule-based activites, requires human intervention.
  • Communication with Server : bi-direvtional (restricted)
    1. Robot to Server : Execution logs, automated process upload.
    2. Server to Robot : Automated process version deployment ONLY.

    • Feature

  • Process management (automatic process update / rollback)
  • Agent assisted mode
  • Centralized logging, reporting and auditing tools.

Unattand Robot

  • Dosen’t require human intervention.
  • Triggered manually and running remotely.
  • Fit for manual, repetitive, rule-based back office activites Not requiring human intervention.
  • Communication with Server : bi-direvtional (unrestricted)
    1. Robot to Server : Execution logs, automated process upload Robot status.
    2. Server to Robot : Automated process version deployment, schedule start, reset

    • Feature

  • Process management (automatic process update / rollback)
  • Asset management
  • Centeralized logging, reporting and auditing and monitoring.

A typical 3 step Approch

Image 01

Poc

(3-6 weeks)

Proof of concept : A quick 30 days on PoC a selected process to validate the applicability of RPA / IPA.

Image 02

Pilot

(10-12 weeks)

Piloting of additonal processes with a parrallel set-up of governanace & roll-out planning.

Image 03

Roll-out

(subject to scope)

Roll-out of the Robotics Factory for all relevant business processes and handover to the customer.